Secure Privacy

How to Enable Cross-Domain Consent in Secure Privacy for a Better User Experience

Learn how to set up cross-domain consent in Secure Privacy to streamline user consent across multiple domains for compliance and improved UX.

SPT
Secure Privacy Team
3 min read ()

Introduction

Managing cookie consent across multiple domains can frustrate users who must repeatedly grant permission. Secure Privacy’s cross-domain consent feature simplifies this by enabling a single consent banner across related websites. This guide explains how to activate and configure cross-domain consent to improve compliance and user experience.

Who Is This For?

  • Website Administrators
  • Privacy Compliance Officers
  • Web Developers and IT Teams
  • Digital Marketers managing multiple domains
  • Allows users to provide cookie consent once, which applies across multiple related domains or subdomains.
  • Prevents users from seeing cookie banners on each site repeatedly.
  • Enhances user experience, especially when navigating between related sites.
  • Use only if the domains share the same purpose or related content/functionality.
  • Make sure data processing across domains aligns with legal privacy regulations.
  • Avoid use if the domains serve different purposes to prevent compliance risks.

Example Use Case

Online hotel booking sites with multiple domains: location selection, hotel details, and booking. Users give consent once, instead of on each domain separately.

Step 1: Install the Secure Privacy Script

  • Ensure the Secure Privacy script is installed on all domains involved.
  • This script manages cookie consent across websites.

Step 2: Access the Settings Page

  • Log into your Secure Privacy account.
  • Click Account and navigate to the Domain Consent Consent tab.
  • This is where you configure your consent groups.
Screenshot
  • Click the ADD NEW button to create a new consent group.
  • Enter a group name in the popup window.
  • Open the Domains dropdown list. Use the search bar to find and select domains you want to link for cross-domain consent.
Screenshot

Step 4: Save and Apply Changes

  • Click Save to confirm the new consent group settings.
  • This will enable cross-domain consent for the selected domains.
  • Assigning the same consent group name to multiple domains ensures users only need to consent once.

Important Compliance Notice

Enabling cross-domain consent can lead to non-compliance if domains differ significantly in purpose.

Use only for related domains with the proper legal basis for shared data processing.

Cross-domain consent shares one consent cookie, reducing multiple banners but requiring careful legal consideration.

Common Issues & Fixes

Issue Fix
Consent not syncing across domains Verify Secure Privacy script is installed on all domains. Ensure domains are correctly added to the same consent group.
Domains flagged for non-compliance Check that all domains serve the same purpose and comply with privacy laws for cross-domain data use.
Unable to find domain in list Confirm domains are added in domain management and onboarding is complete.

See Also

  • [Navigate and Utilize Your Consent Dashboard

](https://support.secureprivacy.ai/articles/235165-navigate-and-utilize-your-consent-dashboard-an-indepth-guide)

Need more help?

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